Privacy Policy

Last updated: 1 July 2026

Mother Nature Jewelry respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit www.mothernaturejewelry.com, purchase our products, contact us, subscribe to our communications, or otherwise interact with our business.

In this Privacy Policy, “Mother Nature Jewelry,” “we,” “us,” and “our” refer to the business identified above.

1. Personal Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data:

Information you provide directly

This may include:

• Your name

• Billing and shipping address

• Email address

• Telephone number

• Order and transaction information

• Product preferences and ring-size information

• Account login details, if you create an account

• Messages, enquiries, reviews, feedback, and customer-service communications

• Marketing preferences

• Any other information you voluntarily provide to us

Payment information

Payments are processed through Shopify and the payment provider selected during checkout. We generally do not receive or store your complete credit or debit card details.

Information collected automatically

When you visit our website, we and our technology partners may automatically collect:

• IP address

• Browser and device type

• Operating system

• Approximate location

• Referral source

• Pages and products viewed

• Searches, clicks, and shopping-cart activity

• Checkout and purchase events

• Cookie identifiers and advertising identifiers

• Information about how you use and interact with our website

We collect this information through cookies, pixels, tags, local storage, server logs, and similar technologies.

2. How We Use Your Personal Data

We may use your personal data to:

• Process and fulfil your orders

• Take payment and issue refunds

• Deliver products and provide shipment updates

• Communicate with you about your order

• Respond to enquiries and customer-service requests

• Create and manage customer accounts

• Detect and prevent fraud, misuse, security incidents, and illegal activity

• Maintain and improve our website and services

• Understand how visitors use our website

• Measure the effectiveness of our advertising

• Personalise website content and advertising where permitted

• Send marketing communications when you have consented or when otherwise permitted by law

• Maintain business, tax, accounting, and transaction records

• Establish, exercise, or defend legal claims

• Comply with legal and regulatory obligations

3. Legal Bases for Processing

Where the General Data Protection Regulation or similar legislation applies, we process personal data under one or more of the following legal bases:

Performance of a contract

We process your data when necessary to accept, process, deliver, or manage an order or to take steps at your request before entering into a contract.

Legal obligation

We may process and retain information where required by tax, accounting, consumer-protection, customs, fraud-prevention, or other applicable laws.

Legitimate interests

We may process information where necessary for legitimate business purposes, including:

• Operating and improving our store

• Protecting our business and customers

• Preventing fraud

• Providing customer service

• Measuring business performance

• Understanding customer demand

• Promoting our products to existing customers where legally permitted

We consider the impact of this processing on your rights and interests.

Consent

We rely on your consent for activities such as:

• Non-essential cookies

• Personalised advertising

• Certain analytics technologies

• Email marketing where consent is required

You may withdraw your consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

4. Shopify

Our online store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to display and sell our products, process orders, manage payments, detect fraud, and operate our website.

Shopify may process information about your device, browsing activity, products viewed, shopping-cart activity, checkout details, purchases, shipping information, and payment information.

In some situations, Shopify processes personal data on our behalf. Shopify may also process certain information for its own purposes under its own privacy policies and applicable terms.

5. Google, YouTube, Analytics, and Advertising

We may use services provided by Google, including:

• Google Merchant Center

• Google Ads

• Google Shopping

• YouTube advertising

• Google Analytics

• Google tags and conversion tracking

• Remarketing and audience-measurement services

Subject to your consent choices and our settings, Google technologies may collect or receive information such as:

• IP address

• Device and browser information

• Cookie and advertising identifiers

• Pages and products viewed

• Shopping-cart and checkout activity

• Purchases and conversion events

• Referral and campaign information

• Approximate location

• Interactions with our advertisements

We use this information to:

• Measure visits, sales, and advertising conversions

• Understand how customers find and use our website

• Improve our advertising campaigns

• Display advertisements to potentially interested audiences

• Limit how often advertisements are shown

• Create remarketing or advertising audiences where permitted

• Evaluate the performance of Google and YouTube advertisements

Enhanced Conversions and customer-provided data

If Enhanced Conversions or similar Google advertising features are enabled, certain customer-provided information, such as an email address, telephone number, name, or address, may be converted into a hashed format before being transmitted to Google.

Google may use this hashed information to match a purchase or other conversion with a Google account that previously interacted with one of our advertisements. This helps us measure advertising performance more accurately.

We only use these features where we have an appropriate legal basis and subject to applicable consent requirements.

Google processes information according to its own privacy policies, advertising policies, and data-processing terms.

You can control certain Google advertising choices through Google’s advertising and privacy settings.

6. Cookies and Similar Technologies

Cookies are small data files stored on your device when you visit a website.

We may use the following categories of cookies:

Strictly necessary cookies

These cookies are required for the website to operate, including:

• Shopping-cart functions

• Checkout

• Security

• Fraud prevention

• Customer login

• Remembering privacy choices

These cookies generally cannot be disabled through our cookie banner because the website cannot function correctly without them.

Analytics cookies

These cookies help us understand how visitors use our website, which pages are visited, how customers navigate the store, and whether technical problems occur.

Advertising cookies

These cookies may be used to measure advertising campaigns, create audiences, show more relevant advertisements, and understand whether an advertisement resulted in a purchase.

Functional cookies

These cookies support optional website features and remember certain visitor preferences.

Where required by law, non-essential cookies are not activated until you provide consent.

You can accept, reject, or manage non-essential cookies through our cookie banner. You can also adjust your browser settings, although blocking certain cookies may affect website functionality.

7. Marketing Communications

We may send you marketing emails if:

• You have expressly subscribed to them

• You have otherwise provided valid consent

• We are legally permitted to contact you as an existing customer

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us.

Unsubscribing from marketing does not prevent us from sending necessary communications concerning an order, payment, delivery, refund, legal notice, or customer-service request.

8. How We Share Personal Data

We may share personal data with carefully selected service providers where necessary to operate our business.

These may include:

• Shopify and Shopify-related service providers

• Payment processors

• Banks and financial institutions

• Google and advertising or analytics providers

• Email and communication providers

• Website hosting and technology providers

• Fraud-prevention and security providers

• Customer-support providers

• Accountants, tax advisers, lawyers, and professional advisers

• Delivery companies and postal operators, such as DHL, FedEx, or other carriers used to deliver your order

• Government bodies, customs authorities, courts, regulators, or law-enforcement authorities where legally required

We may also disclose information:

• To protect our rights, customers, property, or business

• To investigate fraud or security incidents

• In connection with a sale, restructuring, merger, or transfer of all or part of our business

• When you instruct or authorise us to do so

We do not disclose personal data to third parties for their own unrelated direct-marketing purposes without an appropriate legal basis.

9. International Data Transfers

Some of our technology and service providers operate outside Greece or the European Economic Area.

As a result, personal data may be processed in countries including Canada, the United States, and other locations where our service providers operate.

Where legally required, we use recognised safeguards for international transfers, which may include:

• European Commission adequacy decisions

• Standard Contractual Clauses

• Applicable data-protection frameworks

• Additional contractual, organisational, or technical protections

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

• The duration of our relationship with you

• Order fulfilment and customer-service requirements

• Tax and accounting obligations

• Consumer-protection laws

• Fraud and security requirements

• Warranty, refund, or dispute periods

• The establishment, exercise, or defence of legal claims

When personal data is no longer required, we will delete, anonymise, or securely restrict access to it, subject to legal and technical limitations.

11. Your Privacy Rights

Depending on your location and the law that applies, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete information

• Request deletion of your personal data

• Request restriction of processing

• Object to processing based on legitimate interests

• Object to direct marketing

• Withdraw consent

• Request a portable copy of certain data

• Lodge a complaint with a data-protection authority

• Opt out of certain targeted advertising or data-sharing activities where applicable

To exercise your rights, contact us at:

[INSERT PRIVACY CONTACT EMAIL]

We may need to verify your identity before completing a request. Certain rights are subject to legal limitations, and we may retain information where required by law or necessary for legal claims, fraud prevention, accounting, or security.

Residents of Greece or another European Economic Area country may also submit a complaint to their local supervisory authority. In Greece, the relevant authority is the Hellenic Data Protection Authority.

12. Security

We use reasonable technical, administrative, and organisational measures designed to protect personal data from:

• Unauthorised access

• Accidental loss

• Misuse

• Alteration

• Disclosure

• Destruction

However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.

You are responsible for maintaining the confidentiality of any account password and for notifying us if you believe your account or personal information has been compromised.

14. Third-Party Websites

Our website may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Changes to our services

• New technology or service providers

• Changes to our advertising practices

• Legal or regulatory developments

• Changes to how we collect or process personal data

The updated version will be published on this page with a revised “Last updated” date.

Contact Us

For questions, requests, or complaints concerning this Privacy Policy or our handling of personal data, contact:

Mother Nature Jewelry
Legal business name: STAMATIS SOTIRIOS
Address: Platonos 5, 173 43 Agios Dimitrios, Attica
Email: info@jewelsmn.com